Frequently Asked Questions

Becoming a Member
How do I become a member?
Is it really free to join in all cities?
Why can't I upload my photo?
I didn't receive my password via email.
I couldn't login successfully.
My ad was not approved, what should I do?
I selected the wrong city during signup, what should I do?
I'm not receiving emails from Men4SexNow.com.
I'm having trouble signing up, can you help?
What type of memberships are available?
What different pay memberships are available?
Visitor Access
What features can Visitors access?
Can I view and respond to ads without becoming a member?
Using the Site
How do I log-in?
How do I receive messages from other members?
How do I reply to another member's ad?
Can I reply to a member's ad in a different city?
How do I view another member's stats?
How does the 'Cruise Ads' feature work?
How does the 'Guys Online' feature work?
How does the 'Sex Now' feature work?
How does the 'Hottie List' feature work?
How does the 'Search' feature work?
How does the 'Chat' feature work?
How does the 'Block' feature work?
How does the 'Sex Parties' feature work?
What do the small icons next to the member ads mean?
How do I log-out?
Using the Instant Messenger
What do I need to use the Instant Messenger?
I have a pop-up window blocker installed on my machine and cannot receive messages from other users. How can I see who has sent me a message?
How do I send a message?
How do I send a message in bold, italic, or underlined?
How do I view my preferences?
How do I set my status to 'away'?
How can I tell if my friend has received my message?
How do I mute all audio?
Can I see my friend list?
How do I send a 'kiss'?
How do I send a 'smack'?
Forgot Username or Password
I forgot my username and password, can you send it to me?
Getting Access to Another Member's Private Photo
Why can't I view another member's private photo?
Making Changes to Your Account Information, Profile, or Photo
Where do I access my account information and profile?
How do I change my ad copy, profile and stats?
How do I upload a different photo or delete an existing photo?
How do I change my password?
How do I change my email address?
How often can I change or update my ad? - how is the month measured?
How do I cancel or delete my account?
How long does it take for my ad to be re-approved?
Can I change my username?
How do I change my home city?
Problems Accessing the Site
Trouble logging in?
Each time I login, it goes back to the login page or the screen goes blank - what wrong?
I'm using Webtv, and having difficulty accessing the site.
Who should I contact if I'm still having problems accessing the site?
Replying to Ads in Another City
Can I reply to members in other cities?
Can I place my current ad in another city?
How does the 'Place Travel Ad' feature work?
Billing Questions for Paying Members in Pay Cities
Who do you use to processes the payment?
Are transactions processed over secure, encrypted servers?
What payment options are available?
How much does a membership cost in pay cities?
How will the charge appear on my credit card, check statement or phone bill?
What if I don't have a credit card or checking account?
What if I have a question about the amount charged to my credit card?
My card, checking account or phone bill was charged yet I still don't have access.
When a free city becomes a pay city, will I be automatically charged?
How do I cancel my pay account?
What types of payment do you accept?
I am having trouble making a payment, can you help me?
How do I reactivate my pay account after I have cancelled it?
How do I change my credit card number and billing information?
How can I pay by money order?
Privacy
Do you share or sell my information or email address to outside parties?
How Can I Contact Men4SexNow.com
How do I contact Men4SexNow.com?
For Other Questions, Please Email Us at: questions@men4sexnow.com
Becoming a Member
How do I become a member?
Becoming a member is fast, easy and FREE. Just click on the 'Sign-up Free' button and our system will walk you through the 3 step sign-up process. You will need a valid email to sign-up. Signing up takes only a few minutes - you'll be cruising in no time.  CONTENTS »

Is it really free to join in all cities?
Yes, signing-up is free in all cities. We offer a free 3 day trial for new members in pay cities. New members in pay cities are allowed 1 free trial every 6 months. After the trial period ends, free trial members have the option of becoming a paying member or accessing the site using our free limited membership.  CONTENTS »

I'm having trouble uploading my photo?
If you are having difficulty uploading your photo onto our site, the most likely reason is that it is in an improper format. Your photo must be in one of the following formats: jpg, gif, or bmp. Files in other formats (like .exe.) can not be uploaded. File names can not contain spaces or symbols. We recommend using jpg files for best results. On the photo upload page, just click on the browse button to search for the photo stored on your computer.  CONTENTS »

If you continue to have difficulty uploading your photo, please email us at help@men4sexnow.com and we will assist you.

I didn't receive my password.
Each member receives a welcome email after joining that includes his password. If you did not receive the welcome email, then we were not able to deliver email to the email address you used when signing-up. Your email address is either: 1) invalid (misspelled or no longer active), 2) full (too much mail), or 3) we are being blocked from delivering email to you due to your mail preference settings.

Please check your mailbox and mail settings and make any necessary adjustments. AOL and Hotmail users: please be sure to turn off your mail blocking features. Then, send an email to help@men4sexnow.com from a valid email account so that we can send you your password - always include your username in your email.

If you don't hear back from us within 24 hours, we were not able to deliver mail to your email address. If this is the case, you will need to send us an email from a different, valid email address so that we can reach you.  CONTENTS »

I couldn't login successfully.
To login, just go to www.men4sexnow.com and click on the Member button. Enter the username and password we sent you in your Welcome email (or the password you are using if you changed it) into the pop-up window. Be sure that you are spelling your username and password correctly. Usernames and passwords are not case sensitive.

If your username and password are correct, the most likely cause of the problem is your cookie settings or you are trying to access our site from a computer that is behind a firewall. Your browser cookie settings need to be enabled, or set to 'accept all' cookies, otherwise you will have limited access to the site. Here's how to check and adjust your cookie settings:

AOL Users: Select the 'Settings' menu and then choose 'Preferences'. Next click on 'Internet Properties (www). Then, select the 'Security Tab'. Next, click on the 'Custom Level' button. In the Settings list, scroll down until you see the work Cookies. Click the button next to the word 'Enable', then click OK. You should restart your computer so that these new settings will go into effect.

If you continue to have difficulty, please send an email to help@men4sexnow.com. Indicate the specific problem that you are having (provide as much detail as possible) and what you were doing at the time the problem occurred. Also include information regarding your operating system and version, and browser type and version, and indicate if your computer is behind a firewall. Always include your username. We will reply to you as soon as possible.

Internet Explorer Users: For IE versions 5.0 and below, open the control panel and then open up 'Internet Options'. Then click on the 'Security Tab'. Next, click on the 'Custom Level' button. Check to make sure that the two entries involving cookies are set to enabled. If they are not, enable them. For IE 6.0 users, from the 'Tools Menu', select 'Internet Options'. Next, click on the 'Privacy Tab'. Your settings should be set on 'Medium'.

If after restarting your computer you are still not able to access our site as a member, you should do the following: Select Tools, Internet Options, Privacy Tab then click on the Web Sites 'Edit' button (to override cookie handling for individual Websites). Enter the following address into the text box: www.men4sexnow.com and click on the allow button. Then restart your computer.

Netscape Users: From the 'Edit' menu, select 'Preferences'. Next, Click on the category called 'Advanced'. In the cookies area, be sure that your cookies settings are set a 'Accept all cookies'. If not, select the button to the left of 'Accept all cookies' and then click OK.

If you continue to have difficulty, please send an email to help@men4sexnow.com. Indicate the specific problem that you are having (provide as much detail as possible) and what you were doing at the time the problem occurred. Also include information regarding your operating system and version, and browser type and version, and indicate if your computer is behind a firewall. Always include your username. We will reply to you as soon as possible.

My ad was not approved, what should I do?
The rejection email you received from us will indicate why your ad was not approved and what changes you need to make. Just make the necessary changes to your photo or ad copy and your ad will be re-submitted for approval. Be sure to save your changes by clicking on the save button. Most ads are approved within several hours.   CONTENTS »

I selected the wrong city during signup, what should I do?
If you selected the wrong city during the sign-up process, then your ad will also be posted in the wrong city. To change your primary and local city, go to the your account page and select the city you would like from the edit your ad page.   CONTENTS »

I'm not receiving emails from Men4SexNow.com.
There are several things that may cause this to occur. Your email address is either: 1) invalid (misspelled or no longer active), 2) full (too much mail), or 3) we are being blocked from delivering email to you due to your mail preference settings.

Please check your mailbox and mail settings and make any necessary adjustments. AOL and Hotmail users: please be sure to turn off your mail blocking features. Then, send an email to help@men4sexnow.com from a valid email account so that we can send you your password - always include your username in your email.

If you don't hear back from us within 24 hours, we were not able to deliver mail to your email address. If this is the case, you will need to send us an email from a different, valid email address so that we can reach you.  CONTENTS »

I'm still having trouble signing up, can you help?
Absolutely. Please send an email to help@men4sexnow.com. Indicate the specific problem that you are having (provide as much detail as possible) and what you were doing at the time the problem occurred. Also include information regarding your operating system and version, browser type and version, and indicate if your computer is behind a firewall. Also, be sure to check your browser's cookie settings to be sure that they are enabled (See FAQ Above: I couldn't login successfully.) to learn how to check or adjust your settings. Always include your username. We will reply to you as soon as possible.

What types of memberships are available?
3 Day Trial Memberships:
Trial members have full access to all site features, except instant messaging. Trial memberships are intended to give members a flavor for the site and how it works. We allow 1 free trial per person every 6 months. After your free trial expires, you can upgrade your membership, or continue accessing the site using our free limited membership.

Free Limited Memberships:
After your free trial expires, you can either upgrade your membership to a pay membership, or continue accessing the site using our free limited membership. Limited members have limited access to site features, including:
- 10 email limit / day
- Limited access to member photos
- 1 ad update / month
- No instant messaging
- No Hottie List
- No Search
- No Blocking
- No On Site Mailbox
- Limited members see advertising on the site

Paid Memberships:
For only $6.95, you can receive instant, unlimited access to all site features, including:
- Send unlimited emails
- Full access to member photos
- 5 ad updates / month for monthly memberships
- Use instant messaging
- Create Hottie List
- Search
- On Site Mailbox option
- Block other members
- Paying members do not see advertising

What different pay membership plans are available?
The following pay memberships are available:

$6.95 for a 4 day membership
$9.95 for a 30 day membership that is automatically re-billed every 30 days
$11.95 for a 30 day membership - 1 time payment
$32.85 for a 90 day membership - 1 time payment
$59.70 for a 180 day membership - 1 time payment
$107.40 for a 365 day membership – 1 time payment

We accept credit cards, online checks and money orders - all payments are processed over secure servers and discreetly billed as ccBill.com - Solstice Group.


Visitor Access
What features can Visitors access?
Visitors may view most areas of the site, including, Cruise Ads, Guys Online, SexNow, and Search.

Visitors may not reply to member ads, receive replies from members, view full size photos or private photos, post their ad for SexNow, Chat, or create Hottie Lists.

Getting member access is easy and FREE! Just click on the 'Sign Up Free' button on any page and get full member access in no time.  CONTENTS »

Can I view and respond to ads without becoming a member?
No. Visitors may not reply to member ads, receive replies from members, view full size photos or private photos, post their ad for SexNow, Chat, or create Hottie Lists.

Getting member access is easy and FREE! Just click on the 'Sign Up Free' button on any page and get full member access in no time.  CONTENTS »


Using the Site
How do I log-in?
Logging in is easy. Just click on the Members button at www.men4sexnow.com or the Member Login button on any page on the site. Enter your username and password and you're in.  CONTENTS »

How do I receive messages from other members?
Messages from other members are sent to the email address you used when signing-up OR you can choose to have your mail delivered to an on-site mailbox OR sent to both. You can retrieve your messages there. To reply to another member's email, just go to the web address specified in the email that member sent you. This will take you to the member's individual ad page, where you can see his photos and send him an email. Do not hit the reply button to the email you receive through our site, as this will be bounced back to you.  CONTENTS »

How do I reply to another member's ad?
You must be logged in. To reply to a member's ad, just click on the member's thumbnail photo or username and you will be taken to his individual ad page. On his individual ad page, you can see his full size photos and send him an email message. All emails are sent through our system and are anonymous (this member does not see your email address).  CONTENTS »

Can I reply to a member's ad in a different city?
Yes. Members in free cities may not send emails to a member in a pay city unless he has his travel ad posted in your city.  CONTENTS »

How do I view another member's stats?
After logging in, go to the member's individual ad page.  CONTENTS »

How does the 'Cruise Ads' feature work?
By selecting the 'Cruise Ads' tab, you will be able to view all the verified member ads in a particular city. Ads are sorted by most recently online, making it faster and easier to meet guys in your area. You can view a different city by selecting another city from the drop down menu. You view 10 ads at a time. Click on the next button to view the next 10 ads.  CONTENTS »

How does the 'Guys Online' feature work?
By selecting the 'Guys Online' tab, you see the ads for all the guys that are currently online now in that particular city. These guys are horny, so be ready to hookup now. You view 10 ads at a time. Click on the next button to view the next 10 ads.  CONTENTS »

How does the 'Sex Now' feature work? On the 'Sex Now' page, you can post your ad for sex during any two of seven time periods. By posting your ad for sex, you can let other members know when you are looking to hookup. You also select what you're into (like 1 on 1, couples, etc.), which makes it easier to find people with similar interests.

To post your ad for sex now, just click on the 'Post Your Ad For Sex Now' button on the Sex Now page - it's easy. When the time periods you selected expired, your ad will be removed from the sex now listings. Your ad will still show up on the Guys Online list and in the Cruise Ads section.

You view 10 ads at a time. Click on the next button to view the next 10 ads.  CONTENTS »

How does the 'Hottie List' feature work?
The hottie list is one of the most powerful tools on the net for finding and keeping track of guys that you want to meet for sex. This is a members only feature. Begin by adding a member to your hottie list by clicking on the hottie button to the right of each member ad or on the member ad view page. After adding a member to your hottie list, you will be taken to your hottie list worksheet. There, you need to choose an option for your hotties.

You can use the Hottie tool to keep track of all the guys you want to meet for sex. Plus, you can see who has added you to their hottie list. A 'Men4SexNow' match occurs when two members have each other on one another's hottie list. You will receive an email letting you know that there is a match. Lastly, use the hottie tool on the right hand side of the screen to keep track of your Men4SexNow matches and also see if any of your hotties are online now (usernames for hotties online now appear in bold).  CONTENTS »

How does the 'Search' feature work?
There are two search features on Men4SexNow.com - Quick Search and Search. Quick Search allows you to quickly search your city based on a limited set of criteria. Search is a more comprehensive tool that lets you search on more extensive criteria. The Quick Search Tool is available on most member pages. To conduct a comprehensive search, select the 'Search' tab. The search newest ads feature is one of the fastest and easiest ways to meet new members.  CONTENTS »

How does the 'Chat' feature work?
To launch chat, select the 'Chat' button. After chat was been launched you will be placed in the WebCam Chat Room. Chat in the open forum within that room, or to chat with another member, just double click on their username. You can also view another member's profile and photo by clicking on the link in the profile area of the chat window.  CONTENTS »

How does the 'Block' feature work?
To prevent another member from contacting you or seeing that you are online, select the 'Block' button on that member's individual ad page. You will no longer be able to view that individual's ad and they will not be able to view yours either.  CONTENTS »

How does the 'Sex Parties' feature work?

HOSTS:

Sex Parties can only be posted by paying members. Parties can be posted in your home and travel cities.

To post a party: click on the Add A Sex Party tab. Choose your home or travel city for the location. Pick your date, your start time, where you are having it and what is going to be happening at it. Then click on the create party button to complete it. You can have up to 3 parties posted at a given time.

As the host of the party you can edit and administer your party at any time. Just select the edit party details link. From here you will be able to edit the event and manage your attendees. As people indicate that they would like to attend - you will be notified via e-mail and you need to decide if they are invited. To invite them - just select the approve link next to their user name or you can decline them.

Be sure as the party approaches that you have handled your guest list and sent a message to all the attendees with all the info. To send a message to all attendees - just select the send message button at the bottom of the administration page.

GUESTS:

All members can ask to attend Sex Parties. There is no limit on the number you can ask to attend.

When you select the View Party Details link - you are given all the information about the event, plus a link to view the host's profile. Each approved attendee is listed as well and their user names are actively linked to their profiles for viewing.

If you have an interest in attending a specific party - then select the I Want To Attend button. This will trigger a message to the host and they will decide if they want to extend an invite to you. All this will happen via e-mail.

All parties that you have responded to will show up in the view parties I am attending. This listing is city specific - so be sure you know where the parties were that you asked to attend.

You can also remove yourself at any time - by selecting the Remove Me link.  CONTENTS »

What do the small icons next to the member ads mean?
privatephoto.gifThe sunglasses icon next to a member's ad indicates that member has a private photo on the site.
travelad.gif The briefcase icon notes a member who is travelling to the selected city.
sexnow.gif The flame symbolizes a member who is a Men4SexNow match.
camera.gif The camera icon indicates more photos are available on this members homepage.  CONTENTS »

How do I log out?
To log out, just click on the 'Log Out' button on any page.  CONTENTS »


How do I use Instant Messenger
What do I need to use the Instant Messenger?
You will need a connection to the internet, a web browser (e.g. Internet Explorer, Netscape Navigator, Safari or Opera) and the Macromedia Flash Player 6.0+. The Macromedia Flash Player is a plugin for your web browser which allows you to view Flash content on the web. Most current web browsers come with the Flash Player plugin installed. If you receive a notice when trying to connect to the Instant CommunicatorTM—that the Flash Player is not installed, you may download it and install it for free from Macromedia at:
http://www.macromedia.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash
For more information on Macromedia Flash and the Macromedia Flash Player, please visit www.macromedia.com  CONTENTS »

I have a pop-up window blocker installed on my machine and cannot receive messages from other users. How can I see who has sent me a message?
You must configure your pop-up blocker to allow popups from the site you are accessing the Instant Messenger from. Please contact your software developer for instructions on how to do so. If this option is unavailable, you must disable the pop-up window blocker. If it is not disabled, you will not be able to receive incoming messages from new users.  CONTENTS »

How do I send a message?
Type your message in the light blue box above the 'send' button. You may either send your message by hitting 'enter' or 'return', or by clicking the 'send' button.  CONTENTS »

How do I send a message in bold, italic, or underline?
Type your message. Select the part of your message you would like to format. You may click any one or more of the formatting buttons to apply that style to the text.  CONTENTS »

How do I view my preferences?
If this option is available, you may view your preferences by clicking on the 'view preferences' button in the message window.  CONTENTS »

How do I set my status to away?
You may set your status to 'away' by moving the slider from right to left. You will be notified that your status has been changed. You will become available again immediately if you send a message to another user. User's will not know that you are away until an attempt has been made to send you a message. While your status is away, you may continue to receive messages in the message window.  CONTENTS »

How can I tell if a friend received my message?
Messages are transferred as soon as you send them. If you are making a new connection to a user, you will receive the notice *** User's IC window is open indicating a window is now open on your friend's desktop and they have received the message. This does not guarantee that they have read the message, but simply that they have received the transfer.  CONTENTS »

How do I mute all audio?
If this option is available, you may mute all incoming audio by clicking on the 'mute audio' button in the message window.  CONTENTS »

Can I see my hottie list?
If this option has been made available, you may click the 'view hottie list' button to access your list.  CONTENTS »

How do I send a 'kiss'?
If this option has been made available, you may click the right arrow icon next to the member's photo and then select 'kiss' from the list.  CONTENTS »

How do I send a 'smack'?
If this option has been made available, you may click the right arrow icon next to the member's photo and then select 'smack' from the list.  CONTENTS »


Forgot Username or Password
I forgot my username and password, can you send it to me?
The fastest way to receive your password and username is to click on the 'forgot my account information' link on the member login pop-up window. Be sure to enter the email address you used when signing up, and your password and username will be sent to you immediately. If you are not able to use this automated tool, you can send and email to help@men4sexnow.com and we will assist you.  CONTENTS »

Getting Access to Another Member's Private Photo
Why can't I view other member's private photos?
To get access to another member's private photo, that member must either put you on his hottie list, or send you an email message. If he sends you an email, you will be able to view his private photo for 2 weeks. If he puts you on his hottie list, you will be able to view his private photo until he removes you from his list.  CONTENTS »

Making Changes to Your Account Information, Profile, or Photo
WHERE DO I ACCESS MY ACCOUNT INFORMATION AND PROFILE?
You can access your account information and profile on the 'Your Account' page. After logging in, select the 'Your Account' tab. If the 'Your Account' tab isn't visible, it is likely a result of you accessing the site from behind a firewall or a problem with your browser's cookie settings.  CONTENTS »

HOW DO I CHANGE MY AD COPY, PROFILE, STATS AND CITY?
You can make changes to your ad copy and stats on the 'Your Account' page.

To make changes to your ad copy, select the 'Update Ad' button. Make the changes to your headline and copy, click the save button, and your ad will be resubmitted for approval. All ads are reviewed prior to approval. Ads are generally approved within several hours.  CONTENTS »

HOW DO I UPLOAD A DIFFERENT PHOTO OR DELETE AN EXISTING PHOTO?
You can change your photo or upload a new photo on the 'Your Account' page.

To make changes to your photo, select the 'Update Ad' button. Then, select the browse button to upload a new photo. After uploading your new photo, click the save button, and your photo will be resubmitted for approval. All photos are reviewed prior to approval. Photos are generally approved within several hours. To delete a photo, just check the delete box.  CONTENTS »

HOW DO I CHANGE MY PASSWORD?
Select the change my password link from the your account page. Enter your current and new password and click on Save Changes.  CONTENTS »

HOW DO I CHANGE MY EMAIL ADDRESS?
Just select the change my email address from the your account page. Enter your new email address and click on Save Changes. All email will be sent to your new address after making this change. Please be sure that you are using a valid email address, otherwise, we won't be able to send you email!  CONTENTS »

HOW OFTEN CAN I CHANGE OR UPDATE MY AD?
Depending on your membership level will determine the number of updates you have. Free trials get three updates per month. Limited free users get 1 update and pay members get 5 updates. Additional ad updates are available for purchase. We must limit the number of changes because each ad is re-reviewed manually after changes are made.  CONTENTS »

HOW DO I CANCEL OR DELETE MY ACCOUNT?
You may cancel your account by clicking on the 'Cancel Your Account' button on the 'Your Account' page. Your account will be inactivated and you will no longer receive email from us. Your account will still continue to be in our system however for six months, in the event that you wish to re-activate it.  CONTENTS »

HOW LONG DOES IT TAKE FOR MY AD TO BE RE-APPROVED?
Generally, ads are approved within several hours, but can take up to twelve hours. We strive to approve ads as quickly as possible. Many ads are approved within minutes.  CONTENTS »

CAN I CHANGE MY USERNAME?
No, you may not change your username. Our system uses your username to track your identity, therefore you may not change your username.  CONTENTS »

HOW CAN I CHANGE MY HOME CITY?
To change your city, go to the 'Your Account' page and select the edit your ad option. You can choose any home city from the list in the pull down and then also change the specific home city/area you live. CONTENTS »


Problems Accessing the Site
I get a 'log-in unsuccessful' error when I try to login.
Please check to be sure you are using the correct username and password. Members in pay cities must have an active, paid account to access the site.

If you continue to have difficulty, please send an email to help@men4sexnow.com. Indicate the specific problem that you are having (provide as much detail as possible) and what you were doing at the time the problem occurred. Also include information regarding your operating system and version, and browser type and version, and indicate if your computer is behind a firewall. Always include your username. We will reply to you as soon as possible.  CONTENTS »

Each time I login, it goes back to the main login page or the screen goes blank - what's wrong?
The most likely cause of the problem is your browser cookie settings or you are trying to access our site from a computer that is behind a firewall. Your browser cookie settings need to be enabled or set to 'accept all' cookies, otherwise you will have limited access to the site. Here's how to check and adjust your cookie settings:

AOL Users:
Select the 'Settings' menu and then choose 'Preferences'. Next click on 'Internet Properties (www). Then, select the 'Security Tab'. Next, click on the 'Custom Level' button. In the Settings list, scroll down until you see the work Cookies. Click the button next to the word 'Enable', then click OK. You should restart your computer so that these new settings will go into effect.

If you continue to have difficulty, please send an email to help@men4sexnow.com. Indicate the specific problem that you are having (provide as much detail as possible) and what you were doing at the time the problem occurred. Also include information regarding your operating system and version, and browser type and version, and indicate if your computer is behind a firewall. Always include your username. We will reply to you as soon as possible.

Internet Explorer Users:
For IE versions 5.0 and below, open the control panel and then open up 'Internet Options'. Then click on the 'Security Tab'. Next, click on the 'Custom Level' button. Check to make sure that the two entries involving cookies are set to enabled. If they are not, enable them. For IE 6.0 users, from the 'Tools Menu', select 'Internet Options'. Next, click on the 'Privacy Tab'. Your settings should be set on 'Medium'.

If after restarting your computer you are still not able to access our site as a member, you should do the following: Select Tools, Internet Options, Privacy Tab then click on the Web Sites 'Edit' button (to override cookie handling for individual Websites). Enter the following address into the text box: www.men4sexnow.com and click on the allow button. Then restart your computer.

Netscape Users:
From the 'Edit' menu, select 'Preferences'. Next, Click on the category called 'Advanced'. In the cookies area, be sure that your cookies settings are set a 'Accept all cookies'. If not, select the button to the left of 'Accept all cookies' and then click OK.

If you continue to have difficulty, please send an email to help@men4sexnow.com. Indicate the specific problem that you are having (provide as much detail as possible) and what you were doing at the time the problem occurred. Also include information regarding your operating system and version, and browser type and version, and indicate if your computer is behind a firewall. Always include your username. We will reply to you as soon as possible.  CONTENTS »

I'm using Webtv, and having difficulty accessing the site.
Generally, we do not recommend that you use Webtv to access our site given that is has limited javascript capabilities and our site is javascript intensive.  CONTENTS »

Who should I contact if I'm still having problems accessing the site?
First, refer to the other 'Frequently Asked Questions' under the heading 'Problems Accessing the Site' to see if your question can be answered there. If you continue to have problems accessing or using the site, please contact us immediately at help@men4sexnow.com and we will assist you.

Information You Must Provide Us:
Indicate the specific problem that you are having (provide as much detail as possible) and what you were doing at the time the problem occurred. Also include information regarding your operating system and version, and browser type and version, and indicate if your computer is behind a firewall. Also, please be sure that your browser's cookie settings are enabled and that you are accepting all cookies. Always include your username. We will reply to you as soon as possible.  CONTENTS »


Replying to Ads in Another City
Can I reply to members in other cities?
Yes. Members in free cities may reply to any other member as long as they are signed up in another free city. Free members may not reply to members in pay cities unless the paying member has posted his travel ad in the free member's city. Members in pay cities may reply to any member they choose in any city.  CONTENTS »

Can I place my current ad in another city?
Yes. You may post your current ad in another city when you are traveling by making with the ‘Select Your Travel City’ link from the your account page. Free members may not post their travel ad in pay cities. Paying members may post their travel ad in any city they choose. After selecting your travel city, your ad will show up in that city as well as your home city until remove the travel city from your ad. Next time you travel, be sure to 'Select Your Travel City'.  CONTENTS »

How does the 'Place Travel Ad' feature work?
You may post your current ad in another city when you are traveling. You may 'Select Your Travel City' on the 'Your Account' page. Free members may not post their travel ad in pay cities. Paying members may post their travel ad in any city they choose. After selecting your travel city, your ad will show up in that city as well as your home city until you remove your travel ad. Next time you travel, be sure to 'Select Your Travel City'.  CONTENTS »


Billing Questions for Paying Members in Pay Cities
Who do you use to processes the payments?
ccBill, one of the internet's leading and most trusted payment processing companies, processes all our transactions. We also use Epoch.com as an alternative billing company for those who can not be approved using ccBill.com.  CONTENTS »

Are transactions processed over secure, encrypted servers?
Yes. All transactions are processed over secure and encrypted servers to ensure your information is protected.  CONTENTS »

What payment options are available?
Several payment options are available, including: Credit Card, Online Check and Money Orders.  CONTENTS »

How much does a membership cost in pay cities?
Several different membership plans are available, starting at only $6.95. Membership costs vary depending upon the length of the membership. To become a paying member, after logging in, go to the 'Your Account' page and click in the link the 'Subscription Plan' box - this will take you to the payment page where you can see all the membership options available.  CONTENTS »

How will the charge appear on my credit card or check statement?
The charge will be discretely billed to your credit card as ccBill.com - Solstice Group to ensure your privacy. There will be NO reference to Men4SexNow.com on your statement.  CONTENTS »

What if I don't have a credit card or checking account?
No problem. We offer convenient payment through Money Orders.   CONTENTS »

What if I have a question about the amount charged to my credit card?
For all billing questions regarding payments or charges, you should contact ccBill, our primary billing company.

Toll Free ccBill Phone Number: 1-888-596-9279

ccBill Email Address: consumersupport@ccbill.com

If you made a payment using Epoch.com, you can contact Epoch.com at:

Epoch.com Email Address: billingsupport@epoch.com

From USA and Canada Toll Free: 1-800-893-8871
Standard International and USA: 1-310-664-5810

If ccBill or Epoch are not able to resolve your issue to your satisfaction, please email us at billing@men4sexnow.com, indicate the nature of the problem, include your username and email address, and we will assist you. If you have a copy of the ccBill receipt, please attach that as well.  CONTENTS »

My credit card or checking account was charged yet I still don't have access?
The problem is most likely that you didn't click on the 'Continue' button at the end of the transaction process. Although your payment was most likely processed, your information was not transmitted from our billing company into our system. We will need to activate the account for you in our system.

Please email us at billing@men4sexnow.com, indicate the nature of the problem, include your real name, your username and email address, and we will manually activate your account for you. If you have a copy of your billing receipt, please attach this as well.  CONTENTS »

When a free city becomes a pay city, will I be automatically charged?
No. You only become a paying member if you choose to do so. If and when a free city becomes a pay city, you will be given at least 30 days notice. When your free membership expires, you will be asked whether or not you wish to sign-up for a pay membership. We will then walk you through the payment process.  CONTENTS »

How do I cancel my pay account?
To cancel your account, click on the 'Cancel Account' button on the 'Your Account' page. Your account will be inactivated. Member's with Automatically renewing memberships will NOT be re-billed at the end of their 30 day billing cycle.  CONTENTS »

What types of payment do you accept?
We accept credit cards (Visa & Mastercard), online checks and money orders. All payments are processed over secure and encrypted servers and discreetly billed as ccBill.com-Solstice Group to ensure your privacy.

I am having trouble making a payment, can you help me?
Please try making another payment after reading the following trouble shooting information. If you continue to have trouble, we recommend that you try making a payment using a different credit card or payment option, like online checks.

Here are some of the most common causes of billing problems:

1) you are not typing in your information correctly
2) your address does not match the billing address for the credit card or checking account
3) you are not typing in the 3 digit card id # on the back of the card in the space provided
4) you are not using a Visa or Mastercard
5) you are using AMEX - American Express will not work because they do not process transactions for adult sites
6) you are using a debit card - debit cards are not accepted by our billing companies
7) you do not have sufficient funds in your account

In you continue to have trouble, we suggest that you try making a payment with a different credit card or payment option, like online checks. You may also contact us at billing@men4sexnow.com for assistance.

You can also contact ccBill.com directly and they may be able to determine why the payment is not going through. ccBill can be reached 24/7 at:

ccBill toll free: 888-596-9279

If you made a payment using Epoch.com, you can contact Epoch.com at:

Epoch.com Email Address: billing@billingsupport.com

Form USA and Canada Toll Free: 1-800-893-8871
Standard International and USA: 1-310-664-5810

How do I reactivate my pay account after I have cancelled it?
To reactivate your account after it has been cancelled, or to get access to the remaining time left on your membership after cancellation, please email us at billing@men4sexnow.com and we will reactivate the account for you.

How do I change my credit card number and billing information?
If you have paid for your membership with ccBill, you can update your information at https://support.ccbill.com/
You will need to location your subscription using their Search / Cancel feature. For this you will need to provide 2 of the following pieces of information:
    E-Mail Address
    Credit Card or Checking Account Number
    Subscription ID

Members with one time memberships can change their billing information the next time they upgrade their account.

How can I pay by money order?
Money order payments require additional processing and handling, therefore these memberships cost more. $7.95 / month membership are always available online via credit card or online check.

How to Pay by Money Order:

Step 1: Select a Plan

3 Month Unlimited Membership - $29.95
6 Month Unlimited Membership - $49.95
1 Year Unlimited Membership - $89.95

Step 2: Make Your Money Order Payable To: Solstice Group, Inc.

Step 3: Mail Your Payment To (You MUST include your USERNAME and email address with your payment):

Solstice Group, Inc.
8581 Santa Monica Blvd. #457
West Hollywood, CA 90069

By sending payment, you agree to all TERMS AND CONDITIONS.

Your account will be activated within 3-10 days of receipt of your payment. You will be notified via email when your account is activated. It may take up to 1 week or longer for your payment to be delivered via standard mail.


Privacy
Do you share or sell my information or email addresses to outside parties?
NO! We have a very strict privacy policy and would never sell or share your information. We are certified and licensed by Truste, the internet's leading privacy assurance organization. For more information regarding our Privacy Policy, please click on the 'Privacy Policy' link at the bottom of this page.

How Can I Contact Men4SexNow.com?
How do I contact Men4SexNow.com?
Contacting us is easy:

General Questions: questions@men4sexnow.com

Help: help@men4sexnow.com

Billing: billing@men4sexnow.com

We reply to all inquiries within 24 hours.


For Other Questions, Please Email Us at: questions@men4sexnow.com